OMS Consulting, LLC is the vision of H. J. Omar Mitchell, EMBA, MSOD who is the President and CEO. Omar has more than 30 years’ experience providing financial and administrative operations support for diverse businesses, in both the profit and nonprofit environments.
Omar has utilized his extensive and diverse financial and operations management skills, experience and education to develop a comprehensive business management consulting company. OMS Consulting's primary mission is to provide consultation, analysis, and options that lead to operational strategies allowing organizations to maximize the return on their human and financial capital investments.
The CEO's Education and Professional Experience:
- An EMBA, Executive Master of Business Administration, with concentrations in Business Strategy, Finance, Marketing and Management, from Temple Universities Fox School of Business.
- A MSOD, Master's of Science in Organizational Dynamics, with dual concentrations in Organizational Leadership Studies and Organizational Development and Change Studies, from the University of Pennsylvania's School of Arts and Sciences.
- A BBA, Bachelor of Business Administration, with dual concentrations in Business Management and Marketing, from the University of Pennsylvania's Wharton School of Business.
Professional Experience:
The OMS Difference:
OMS’s Consultative Approach is Holistic. We help companies understand how to drive economic returns through Efficient and Effective processes both Internally and Externally.
Enabling companies to recognize what they do well, realize what they need to do better, create and implement strategies towards those ends, and understand the financial implications of both.
OMS’s Consultative Approach also includes enlisting highly trained and experienced specialists in areas such as Website Development, General and Social Media Marketing, and Financial and Administrative technological advances, to ensure our clients receive the best and the latest technology available to them.
Potential benefits: Our approach enables companies to develop a customer experience strategy that can help avoid the pitfalls of under delivery.
What you can expect:
- A clear picture of who your market/customers are.
- A detailed outline of your current and projected future market/customer experience.
- Alignment of your customer’s needs with the organization’s strategy: Spanning training to process re-engineering and automation, to market segmentation.
- The right delivery model for profitability: Not all experiences are equal. We help you understand the relative impact of each from a customer satisfaction, financial and organizational sustainability perspective.
- A tactical plan to deliver at each touchpoint: - Profitability = Feasibility Study, Competitive Environment, Marketing = Web Site, Social Media, Traditional Advertising Sources. Support and Innovation from implementation to effective management and sustainability to a highly satisfied customer experience.
Putting Strategy into practice by combining OMS’s expertise in Financial and Administrative Operations and Analysis: with an in-depth understanding of Customer Wants, Service and Organizational Change Management.